Terms of service

Last updated November 8, 2026

These terms cover your use of UsualPass, a service that gives businesses digital stamp cards, booking and payment tools. By creating an account or using the service, you agree to them.

Who is who

"Business" means a shop or studio that signs up. "Customer" means a person who joins a business's card or books with a business. Each business is responsible for its own services, prices, rewards, refunds and dealings with its customers. UsualPass provides the tools.

Accounts

Keep your password private and tell us right away if you think someone else has used your account. Owners are responsible for the team members they add and can remove them at any time. You must give accurate information when you sign up.

Plans and billing

Paid plans renew each month until canceled and are bought on our website, not in the app. Free trials end on the date shown on your Plan page. We may offer free or discounted plans to some businesses at our discretion. You can cancel at any time and keep access until the end of the paid period. Prices may change with at least 30 days notice.

Payments for businesses

Card payments to businesses are processed by Stripe. To accept them, a business agrees to the Stripe Connected Account Agreement. The business is the merchant on every payment and is responsible for refunds, chargebacks and any taxes it must collect. Stripe's processing fees and the platform fee shown on the Plan page are taken before payout.

Rewards and bookings

Rewards, stamps and bookings are offered by each business, not by UsualPass. A business may change or end its rewards program. Rewards have no cash value unless the business says otherwise.

Acceptable use

Do not misuse the service: no attempts to break in, overload or copy it, no unlawful or misleading content, and no messages to people who have not joined your card. We may suspend accounts that put the service or other people at risk.

Your data

Businesses own their customer lists and can download them at any time. See the Privacy policy for how data is handled.

Availability and liability

We work to keep the service running and secure, but it is provided as is, without guarantees that it will always be available or error free. To the extent the law allows, our total liability for any claim is limited to the fees you paid us in the 3 months before the claim.

Ending your account

You can stop using the service and cancel at any time. We may end accounts that break these terms. After an account ends, we delete its data within 90 days unless the law requires us to keep it.

Apps from the App Store

If you use our app from Apple's App Store, Apple's standard Licensed Application End User License Agreement also applies. Apple is not responsible for the app or its support; we are.

Changes

We may update these terms. If a change is important, we will tell account owners by email or in the app before it takes effect.

Contact

Send us a message from the Support page or email abouadmaa@gmail.com. We reply by email, usually within two business days.