Support
Answers to common questions, and a way to reach us. We reply by email, usually within two business days.
Common questions
How do customers get a card?
They scan the QR code on your counter sign, type their name and phone number, and tap Add to Apple Wallet or Save to Google Wallet. No app to download. The card also works in any web browser.
How do I give a stamp?
Tap Scan in the app and point the camera at the code on their card. You can also search by name or phone number.
Can customers book online?
Yes, on the Full plan. Turn on online booking, set your hours and services, and share your booking link or let customers book from their card.
How do card payments work?
Payments go through Stripe straight to your bank. Set it up from Payments in the app. Stripe charges its standard processing fee and we add a small platform fee, both shown before you start.
How do I cancel or change my plan?
Log in on the website and open Plan and billing. You keep access until the end of the period you paid for.
How do I delete my account?
Open Account in the app or on the website and choose Delete account. Customers can delete their card from the card page.
I forgot my password.
Use Forgot password on the login page and we will email you a reset link.